Where do you ship?
We ship locally as well as to the following countries: UAE, Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, and Saudi Arabia.
Do you accept credit cards?
We currently only accept COD (Cash on Delivery) which will be collected by our partner Aramex upon delivering your order. COD is available in Egypt, UAE, Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, and Saudi Arabia.
Can I return / exchange the products I buy?
Returns’ and exchanges are only accepted in Egypt as long as the product isn’t worn and within 14 days.
Would I pay for a return / exchange?
You will only cover the cost of shipping and any difference in price from your original order in case of an exchange.
How soon can I get my order?
In Egypt you can expect to receive your order within 2-3 business days. Internationally, the order can be expected to deliver within 3-5 business days.
I’m buying a present for a birthday tomorrow; do you offer same-day deliveries?
We don’t offer same day delivery
What is the cost of shipping in Egypt?
We offer a flat rate across Egypt, Alex and all other governorates at 50LE
What is the cost of shipping internationally?
Internationally the cost will range between USD $9.4 - $14.5 USD depending where you’re ordering from. There is also a $5 COD (Cash on Delivery) fee for the first $100 order and an additional $1 for each additional $100. So, for example, if you place an order from the UAE for $200 the delivery charge will be $6.5 + $6 COD fee.